Business Transformation Alliance, branded as BTA, is a Singapore-based business transformation alliance with six members - ACCO Technology Pte Ltd, Auto Sense IT Pte Ltd, GreenLeanSys Pte Ltd, Gurusoft Pte Ltd, Progression Consultancy Pte Ltd and RV Manpower Pte Ltd. It was established in 2011 to leverage on the collective transformation competencies to deliver more value for customers and stakeholders than any single Alliance member can generate. Transformation services provided by BTA include Productivity Transformation, Outsourcing Transformation, Infocomm Transformation and People Transformation.
After several months of integration, BTA has adopted common best business practices in marketing and promotion, service delivery, project management, productivity improvement and Code of Service Excellence Practice. It is now in the process of expanding the alliance network to include additional members with transformation competencies to complement and enhance the overall service portfolio of BTA.
Since 2011, BTA member companies have leveraged on these integrated transformation capabilities and cost savings to help organizations to achieve the following benefits:
- One-stop Centre of Transformation Excellence to facilitate improvement and transformation of productivity, outsourcing, infocomm and human capital management.
- Larger pool of qualified transformation advisors and consultants to facilitate your organization journey toward business transformation.
- Enjoy economy of scale and benefits through the aggregated purchasing power, operations efficiency and comprehensive services of a large alliance group. Additionally, customers of one Alliance member can assess resources, facilities and services of other Alliance members.
- Enjoy better service delivery as Alliance members adopt common service excellence best practices such as Service Culture Standards, Customer Satisfaction policy and Code of Practice that every employees of Alliance members must adhere to during service delivery.